You can order from us without a customer account. If you create an account, you'll have access to the following:

• Your order status
• Your order history
• Manage your addresses

If you would like to create an account, please click on the icon next to the shopping cart in the top right corner of your screen.

If you would like to create an account, please click on the icon next to the shopping cart in the top right corner of your screen.

You can access the following:

• Your order status
• Your order history
• Manage your addresses

Click on “Forgot your password?” when logging in and follow the instructions to create a new password.

Under “My Orders” you will find the current status and tracking information, if available.

Ordering our products is easy. You select the items you want on our website and add them to your shopping cart. You can then complete the secure payment process, which offers options such as PayPal, credit card payments, or Apple Pay.

Once your order has been submitted, changes can only be made in exceptional cases.

Please contact us as soon as possible via our customer service if you would like to make a change.

If an item arrives damaged, please contact us within 48 hours of receipt so we can resolve the issue as quickly as possible.

Orders received by 12 noon on weekdays will be shipped the next business day at the latest. Delivery times within Germany vary depending on the shipping method and the recipient's location.

The estimated delivery time is 1-3 working days for DHL shipping within Germany.

Further shipping information

Shipping costs within Germany are €5.99 for orders up to a value of €100. Shipping is free within Germany for orders over €100.

If you received the wrong items, please contact our customer service using the form above.

Yes, all items are tested for full functionality and classified into condition categories before sale.

The condition of each product is explained in more detail in the description. We offer products in a variety of conditions, from new to defective items.

The scope of delivery includes only what is mentioned in the product title .

Please note: Our images are sample photos . They may show accessories, such as a camera strap, that are not included . The description in the title always prevails.

In this case, you can of course return the item within the return period. Simply contact our customer service using the form above.

You can offer us your product using our purchase form . Simply enter the relevant information, and we'll send you a non-binding offer.

We purchase all products we offer in our shop. You are also welcome to offer us products that we don't yet have in our range.

No, the original packaging is not required for purchase.

However, if the original packaging and accessories are included, this usually increases the purchase price as it increases the overall value of the item.

You can choose between the following payout options:

1. Paypal
2. Bank transfer (after receipt and inspection of your goods)
3. Voucher for your next purchase with us

Yes! Our store is based on the Shopify platform, one of the most secure e-commerce systems in the world. All data transfers are SSL encrypted, and the platform is regularly scanned for security vulnerabilities.

Absolutely. Shopify meets the highest security standards for payment transactions (PCI-DSS compliant). Your payment data is never stored directly with us, but processed via secure, certified payment providers such as PayPal, Klarna, or Shopify Payments.

Your data will be used exclusively to process your order. We never share it with third parties unless necessary for shipping or payment processing. You can find further information in our privacy policy .

• Use a strong password for your customer account.
• Do not share your login details with third parties.
• Beware of fake emails (phishing).
• Always log out when using a public computer.

You can request that your data be deleted or changed at any time – simply send us a short message using our contact form .